Privacy Policy
This page explains what Emergency Plumbing Of North Miami collects through this website, and how that information is used.
What is collected
Fields on this site’s contact form collect a name, a phone number, an email address (optional), a city, the kind of plumbing problem, and whatever gets typed into the message box. Submitting the form is optional; calling (786) 894-3082 directly requires giving no information to this website at all.
How it is used
Information submitted through the form is used only to respond to the request (to call back, schedule a visit, or provide an estimate) and is not sold, rented, or shared with unrelated third parties, except as described in the analytics section below.
Cookies and analytics
This website uses Google Analytics, a measurement service of Google LLC. It records the pages you view and how you use them, an approximate location worked out from your IP address, and the type of device and browser you use, and it sets its own cookies to tell visits apart. We use this to count visits and improve the website. This information is not sold. Learn how Google uses this data, and your choices, at https://www.google.com/
When you send a form, Google Analytics can also detect the email address, phone number and street address you typed and send them to Google in hashed form (turned into a code that does not show the original text), so that Google can measure which visits lead to a request.
This website also uses Cloudflare Web Analytics, a measurement service by Cloudflare, Inc. that counts page views and loading times without cookies and without following you across other websites.
This website counts a few anonymous interactions, such as taps on the phone number, clicks on buttons and starting or sending a form, together with the page where they happen. Our website platform, LunOS, keeps these counts without cookies and without your name, phone number or email, and they are used only to understand which pages help visitors reach us.
If you reach this website from an online ad, the page address can include an ad click identifier (such as gclid, wbraid or gbraid). When you send a form, that identifier is sent with it so we can tell which ads bring requests. It does not identify you by name.
To block spam, our forms use Cloudflare Turnstile, a security check by Cloudflare, Inc. that reads technical information about your browser and device. It does not use advertising cookies.
Data retention and requests
Information submitted through the contact form is kept only as long as needed to respond to the request and for reasonable business recordkeeping. To ask what information is on file, or to request it be deleted, call (786) 894-3082.
Changes to this policy
This page may be updated from time to time. The version posted here is always the current one.
Text messages (SMS)
When you check the SMS consent box on a form on this website, Emergency Plumbing Of North Miami uses the mobile number you give us to send you the text messages you agreed to receive: replies to service requests and appointment reminders.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to cancel at any time. For help you can also contact us at (786) 894-3082. Consent is not a condition of purchase. The full SMS program terms are in our Terms of Service.